Slip and fall revisited.

I have a lot of thinking to do today. I think I've gone and stepped in it. The little girl who slipped and fell in a puddle of water at UGH and had a bitch for a mother. Here is a recap.

The little girl is walking quickly, she slips, and she falls. OK. I saw her walking holding her back and heard her friend say she fell at which point moved the wet floor sign to the middle of the puddle, and asked the girl if she was ok. Not the mom the kid. All this time the mom is yelling about how I was just trying to avoid a lawsuit. Which until then had not even entered my mind. I was just worried someone else was going to fall. The mother was still yelling and bitching when I decided to grab the quart of milk I was originally going for. The milk was not even 6 ft. away. After I grabbed the milk, I walked over to the woman and her child and asked her if she'd like to talk to the manager and fill out an accident report. She yelled at me that there was no point in it now.

I would have been more than happy to go to the manager with her and tell what happened. Instead I walked up front to the managers office. On the way I came in contact with the woman again and asked her if she was sure she didn't want to speak to the manager. I was just going to get him, and she screamed at me, "I don't want to talk to you, you're rude." Then I proceeded to the manager's office and no one was there. At which time I heard the checker call for a manager and the woman yelling. I thought that was the end of it. Well, I guess the woman took her child to the doctor. Then I thought that was the end of it again. Oh no that would be too easy. Today a woman came in and said her daughter was the little girl that was with the girl who fell and that the people at this store were rude, and it was not handled well.

Now I was afraid the mother would come into the store and get me fired so I went to our stores union steward and asked her what to do. She told me to go to managment so I went to the second assistant front end manager and told him. Now I have to document the incident for them. I just have a feeling that it's going to go bad for me. I'm scared and crying now. I'm afraid of losing my job and I'm afraid what this visious woman would do if she knew I was documenting it.

ttfn